CumberlandIslandTickets.com

Privacy Policy
How We Collect, Use & Protect Your Information

Your privacy matters to us. This policy explains how we collect, use, and safeguard your information when you visit our website or purchase tickets through our booking service.

Effective: March 1, 2025
Secure checkout & encrypted payments
No selling of personal data
Your data, your control
Information We Collect
Personal InformationName, email, phone number, billing address, and payment details (processed securely through third-party providers).
Booking DetailsTickets, travel dates, guest counts, and preferences provided during checkout.
Technical DataIP address, browser, device type, and site usage collected through cookies and analytics tools.
CommunicationsCustomer service inquiries, emails, and support interactions.
How We Use Your Information
Process Your Orders

Purchase tickets on your behalf and deliver confirmations and e-tickets.

Customer Support

Respond to inquiries and resolve issues quickly and efficiently.

Improve Our Services

Analyze usage to enhance performance, usability, and marketing.

Marketing

Send occasional offers or updates (you can opt out anytime).

Payment Security
No Card StorageWe do not store full credit card numbers or CVV codes.
Secure ProcessingPayments are handled by PCI-compliant providers using SSL encryption.
Data ProtectionWe use reasonable safeguards to protect your personal information.
Cookies & Tracking

We use cookies and analytics tools (such as Google Analytics) to understand how visitors use our site, improve performance, and deliver relevant advertising.

You can adjust cookie settings in your browser. Disabling cookies may affect certain features.

How We Share Information
Service ProvidersShared only as needed with ferry operators, tour providers, payment processors, and hosting platforms.
Legal RequirementsDisclosed if required by law or to protect our rights and customers.
Business TransfersMay transfer in the event of a sale or restructuring of the business.

We do not sell your personal information.

Your Rights & Choices
Access & UpdateRequest access to or correction of your personal data.
Delete DataRequest deletion of your information (subject to legal obligations).
Opt-OutUnsubscribe from marketing emails at any time.
Data PortabilityRequest a copy of your data where applicable.

To exercise your rights, contact us at tickets@cumberlandislandtickets.com. We may verify your identity before processing requests.

Data Retention

We retain your information only as long as necessary to complete transactions, provide support, comply with legal obligations, and resolve disputes. Data is securely deleted or anonymized when no longer needed.

Children’s Privacy

Our services are not intended for children under 13, and we do not knowingly collect personal data from children.

International Users

If you access our site outside the United States, your data may be processed in the U.S. where data protection laws may differ. We use safeguards where required.

Policy Updates

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

Questions about your privacy?

We’re happy to help — reach out anytime.

Contact Support